Last Updated on October 8, 2015 by Tim
Zingtree makes it easy to create interactive decision trees that lead anyone through complicated processes. Web site visitors or internal agents simply navigate your trees by clicking buttons to answer questions. You get detailed analytics on how your trees are being used to guide product, service and process optimizations.
Zingtree’s goal is to empower companies and individuals to give their web site visitors a quick, efficient and intelligent way of getting answers quickly, by providing an easy, yet powerful way to create, refine and embed interactive decision trees and troubleshooters.
Easy-to-Grow Decision Trees
It’s easy to get started. Let the Zingtree Wizard prompt you for the questions and answers to build each step of your process. Or use Visual Designer to draw a flowchart. Zingtree turns your project into working code – automatically.
Gather Information Effortlessly
Zingtree saves a full Q&A transcript of each journey through your decision tree. You can see each session, or have these transcripts delivered along with any support ticket or contact request that uses email or Zendesk (with their app).
Plant your Trees Anywhere
Send visitors to your tree by embedding it in your website, or have them host it at no extra charge. Customize with formatted text, images, video, or even your own CSS. They also have plugins for WordPress and Zendesk.
Insights Bloom with Analytics
Reports help you better understand how your Zingtrees are being used. Check on performance specifics, examine traffic patterns, get demographic data, and more. Zingtree adds new and helpful reports all the time.