Last Updated on November 16, 2015 by Tim
Customers want to have conversations with businesses, but existing live chat solutions are restrictive in terms of UX and cost. In-app messengers are the way forward, but their current user-based pricing is expensive.
Nudgespot believes they can make great conversations happen between businesses and customers with the help of better UX and without breaking the bank. They provide in-app messenger as a one-stop solution for all your customer onboarding, engagement, and support needs.
Businesses can initiate and manage conversations based on customers/visitors behaviour, trigger or broadcast messages to user segments, track message performance, initiate multiple conversations with them, and collaborate with team members to solve queries/issues.
It’s simple: You worry about sending bite sized messages to your customers and Nudgespot will worry about the best channel to deliver them via browser and mobile push and email. Bring your customers back to your website/app and engage them contextually. Have unlimited conversations, trigger unlimited messages, and get as many team members on board as you would like!