Last Updated on July 14, 2015 by Tim
Infantry.io offers 24/7 managed web chat for any business. Armed with your knowledge base, their native english speaking agents let you offer world class support, increase conversions and improve customer satisfaction.
Entrepreneurs have always found it impossible to offer customers world class support, while focusing on growing a business with a bootstrapped team. Things like live web chat, which increase sales, become a luxury you can’t afford. Infantry.io is hoping to change that and allow any business to offer world class support, without the hastle. Now you don’t have to be Zappos to offer world class, 24/7 support.
Resolve customer questions in real time, while they are still on your site with 24/7 live chat and phone support reducing barriers to purchase..
Save time, reduce costs
Infantry.io native english speaking agents are your global, front-line support team for a low monthly fee, letting you focus on growing your business.
Gain customer trust
Real-time support creates instant customer trust. Now you can offer better support than the even the largest of your competitors
Chat and phone
Can’t answer calls at 2am? Can’t respond to every single web chat? Infantry.io gives you all channels, all the time, without the hassle.
Easy setup and full transparency
No coding required, and an easy onboarding process. Their client portal also offers full transparency into every customer interaction so you never lose control.
80%+ of questions answered
Infantry.io answers 80%+ of your customer queries for you; from a knowledge base they help you build including FAQ, product details, shipping info and more.